协作型crm系统的应用目前主要有()。_考试资料网

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协作型crm系统的应用目前主要有()。

A.自助服务帮助导航
B.呼叫中心
C.数据集成
D.客户多渠道联络中心

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1.职业生涯目标的组合有()。

A.按功能组合
B.按时间组合
C.按性质组合
D.全方位组合

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2.中央银行的业务主要包括()

A.资产业务
B.负债业务
C.清算业务
D.调查统计业务
E.监管业务

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3.调节国际收支的主要手段包括()

A.财政政策
B.收入政策
C.调整利率或汇率等要素价格
D.完善投融资体制
E.有效的外汇管理政策

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4.电子支票的处理过程：()。

A.收到支票后，卖方检查支票与账号数量，看是否平衡，然后从账号中提取支票上的数额
B.电子支票使用者在第三方账号服务商处注册
C.一旦注册完毕，消费者就可以向卖方购买产品和服务
D.买方通过E-mail或其他通信手段给卖方发送电子支票来支付商品应付款

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5.多项选择题自主开发方式的缺点包括以下几方面（）。

A.开发周期长
B.人员调动会影响系统的维护工作
C.专业化程度不够
D.开发的系统不够优化

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6.信息系统的类型按照功能和解决主要问题的不同可分为：()。

A.电子数据处理系统
B.管理信息系统
C.办公自动化系统
D.决策支持系统
E.企业资源规划

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7.信息系统具有如下特征：()。

A.信息系统的附属性
B.信息系统的间接性
C.信息系统的整体性
D.信息系统的关键性

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8.以下哪些是感冒药(非处方药)()

A.扑热息痛片
B.双氯芬酸钠片
C.地衣芽孢杆菌胶囊
D.复方氨酚烷胺片

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9.药品陈列原则有()

A.同类性
B.易见易取
C.关联性
D.先进先出

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10.Many people find the experience of attending university lectures to be confusing and frustrating experience.The lecturer speaks for one or two hours, perhaps (1)The talk with slides, writing up important information on the blackboard distributing reading material and giving out assignment.The new students sees the other students continuously writing on notebooks and wonders what to write.Very often the student leave the lecture with notes which do not catch the main points and(2) become hard even for the students to understand
Most institutions provide courses which assist new students to develop the skills they need to be effectively listeners and note-takers.If these are unavailable.there are many usual study-skills guides which (3) learners to practice these skills independently.In all cases it is important to (4) the problem before actually starting your studies
It is important to acknowledge that most students have difficulty in acquiring the language required in college study.One way of (5)these difficulties is to attend the language and study-skills classes which most institutions provide throughout the academic year.Another basic strategy is to find a study partner with whom it is possible to identify difficulties, exchange ideas and provide support.(完型填空)
A.Which
B.Enable
C.Overcoming
D.Tackle
E.Illustrating

A.The
B.The
C.Very
D.If
E.there
F.In
G.One
H.Another
I.(完型填空)
A.Which
B.Enable
C.Overcoming
D.Tackle
E.Illustrating

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