客房部一般下设六个部门：经理办公室、楼层、公共区域、客房服务中心、布件房和（...

填空题客房部一般下设六个部门：经理办公室、楼层、公共区域、客房服务中心、布件房和（）。

1.填空题客房中的茶具消毒方法有高温消毒法、干热消毒法、（）消毒法。

2.填空题客房房态术语hotel use指的是（）。

3.填空题宾客的气质类型大致可分为急躁型、活泼型、稳重型和（）四种。

4.填空题以标准间为例，客房配备的设备有：（）四大类。

5.问答题 英译中：I am Sandy from housekeeping. If you need any assistance, please do not hesitate to contact me.

6.问答题 英译中：According to the regulations, anyone who breaks a glass will have to pay for it.

7.问答题 英译中：I’ve come to repair the facilities in the bathroom. Can you please tell me what the problem is, please?

8.问答题 英译中：How would you like to pay, by credit card or in cash?

9.问答题 英译中：For baby-sitting service, the charge is 50 Yuan per hour.

10.问答题 英译中：If the guest doesn’t know how to use the electric facilities in the room, show him how to use it or give some explanations.