A.SATA
B.FDD
C.IDE
D.ATX
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A. Reboot the computer
B. Remove the drive and reinstall
C. Install the device driver
D. Flash the BIOS
A.Plasma
B.LED
C.CRT
D.LCD
A. OLED
B. Plasma
C. DLP
D. LCD
A. Small vacuum
B. Air compressor
C. Compressed air can
D. Paint brush
A. Mini PCIe wireless card
B. Heat sink
C. DC jack
D. Li-Ion battery
A. Gaming PC
B. Home theater PC
C. Thick client
D. Thin client
A. Warn the user
B. Report through proper channels
C. Wipe the drive
D. Give the computer back to the user
A. Agree with the user’s complaints
B. Clarify the user’s statements
C. Minimize the user’s criticism
D. Shadow the other technician on the next repair
A. Remove the BIOS chip on the PC
B. Re-flash the BIOS
C. Run password cracking software on the users PC
D. Set the password clear jumper on the motherboard
A. Put all other work orders on hold and assist the user with all their computer issues.
B. Have another technician take over support calls for this user.
C. Explain that the user needs to fill out a work order for the computer problems.
D. Ask the user to call another technician for more in-depth assistance.
最新试题
Which of the following interfaces are typically supported on the input side of a KVM switch?()
After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? ()
A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?()
Which of the following commands verifies connectivity between two hosts?()
Which of the following interfaces are typically supported on the input side of a KVM switch?()
A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?()
A technician receives a boot error message OS not found. Which of the following should thetechnician check? ()
Which of the following hardware is hot pluggable?()
Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?()
Which of the following bus speeds is used for a PCIe card?()