A.Plasma
B.LED
C.CRT
D.LCD
您可能感兴趣的试卷
你可能感兴趣的试题
A. OLED
B. Plasma
C. DLP
D. LCD
A. Small vacuum
B. Air compressor
C. Compressed air can
D. Paint brush
A. Mini PCIe wireless card
B. Heat sink
C. DC jack
D. Li-Ion battery
A. Gaming PC
B. Home theater PC
C. Thick client
D. Thin client
A. Warn the user
B. Report through proper channels
C. Wipe the drive
D. Give the computer back to the user
A. Agree with the user’s complaints
B. Clarify the user’s statements
C. Minimize the user’s criticism
D. Shadow the other technician on the next repair
A. Remove the BIOS chip on the PC
B. Re-flash the BIOS
C. Run password cracking software on the users PC
D. Set the password clear jumper on the motherboard
A. Put all other work orders on hold and assist the user with all their computer issues.
B. Have another technician take over support calls for this user.
C. Explain that the user needs to fill out a work order for the computer problems.
D. Ask the user to call another technician for more in-depth assistance.
A. Ask another technician who has worked with this computer previously to learn about any other prior issues.
B. Ask the customer open-ended questions to attempt to narrow down the issue, then repeat the issue to the customer for validation.
C. Ask the customer close-ended questions to attempt to narrow down the issue while not using technical jargon to avoid overwhelming the customer.
D. Run preliminary diagnostic tests to narrow down the issue and update the status of the trouble ticket then ask the customer about any changes they have made to the computer.
A. Use non-technical terms.
B. Use the appropriate acronyms.
C. Use proper technical terms.
D. Use email to ensure a written record.
最新试题
Which of the following BEST describes the initial process of setting up a new operating system from a CD-ROM? ()
A technician notices that there is a second partition on the primary hard drive. This partitionis notassigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?()
Which of the following protocols uses port 80?()
A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take?()
After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? ()
Which of the following hardware is hot pluggable?()
Which of the following is an advantage of upgrading to a 64-bit version of Windows? ()
Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?()
A technician notices that there is a second partition on the primary hard drive. This partition is not assigned a drive letter and is not accessible from Windows. Which of the following is the MOST likely explanation for this extra partition?()
Which of the following commands verifies connectivity between two hosts?()