A. Battery
B. Processor
C. Memory
D. Backlight
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A. IPS LCD
B. TFT LCD
C. DLP
D. Plasma
A. Processor
B. Hard drive
C. Battery
D. Optical drive
A.802.11g
B.USB
C.Ethernet
D.Bluetooth
E.Serial
A.RDP
B.SMTP
C.TELNET
D.FTP
A. Intrusion detection
B. Power on password
C. Drive encryption
D. BIOS password
A. Remove network connections
B. Remove the RAM
C. Self ground on the computer case
D. Disconnect power to PC
A. ESD mat
B. ESD wrist strap
C. Sealable plastic bag
D. Anti-static bag
A. Perform a full system backup.
B. Follow up with the customer, verifying satisfaction.
C. Ask their manager to contact the customer.
D. Perform a complimentary virus scan.
A. Ask the customer to wait and answer the phone call.
B. Talk on the phone while listening to the customer.
C. Hand the phone to a coworker to answer the call.
D. Silence the phone and then listen to the customer.
A. Backup the confidential data to the technician’s USB drive to ensure nothing is accidently deleted.
B. Uninstall the payroll software to ensure confidentiality.
C. Have the director remove sensitive data before the computer will be repaired.
D. Perform needed repairs while avoiding sensitive data.
最新试题
The BEST information to document when changing the refresh rate on the display is to include: ()
After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? ()
Which of the following commands verifies connectivity between two hosts?()
Which of the following BEST describes the initial process of setting up a new operating system from a CD-ROM? ()
A technician receives a boot error message OS not found. Which of the following should thetechnician check? ()
A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?()
Which of the following hardware is hot pluggable?()
A technician needs to assign a default subnet mask for a class B network to a network device that was just installed. Which of the following would the technician use?()
Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version?()
Which of the following bus speeds is used for a PCIe card?()