A user has a new network printer they ...

多项选择题A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements？（）

A.802.11g
B.USB
C.Ethernet
D.Bluetooth
E.Serial

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1.单项选择题Which of the following protocols would be used in order to log into a router to configure a VLAN?（）

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2.单项选择题When a user’s computer is first turned on, they see a lock symbol and a blinking cursor. Which of the following was configured in the BIOS to show this?（）

A. Intrusion detection
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3.单项选择题A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

A. Remove network connections
B. Remove the RAM
C. Self ground on the computer case
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4.单项选择题A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）

A. ESD mat
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5.单项选择题A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?（）

A. Perform a full system backup.
B. Follow up with the customer, verifying satisfaction.
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6.单项选择题A customer has a question about the repairs needed for their desktop computer. While asking their question to a technician, the technician receives a personal phone call on their cell phone. Which of the following should the technician do NEXT?（）

A. Ask the customer to wait and answer the phone call.
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7.单项选择题A technician is servicing the Human Resource director’s computer which contains payroll software and salary information. Which of the following should the technician do to ensure confidentiality of the payroll information?（）

A. Backup the confidential data to the technician’s USB drive to ensure nothing is accidently deleted.
B. Uninstall the payroll software to ensure confidentiality.
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8.单项选择题Which of the following connector types uses a single RCA style connector?（）

A. DVI
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9.单项选择题Two new PCs will have a DVD-RW drive for support use. The PCs will be used for Point of Salestransactions and everything will be password protected or disabled. Which of the following is the BEST way to disable the DVD-RW drives?（）

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10.单项选择题Which of the following devices would allow a technician to utilize a single mouse, keyboard, and display to control numerous desktop PCs?（）

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