单项选择题Customer is asking if new IBM UEFI recognizes their Windows 2003 Enterprise Operational System. What is the correct answer？（）

A.UEFI can support Windows 2003 Enterprise in native mode
B.UEFI can emulate BIOS and support Windows 2003 with no performance impact
C.An upgrade must be done to Windows 2003 Enterprise x64
D.Only supports Windows 2003 as a virtual machine guest （VMware or Hyper-V）

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1.单项选择题A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）

A.The customer used their IBM Customer Number
B.The customer has activated their base warranty
C.The customer purchased Remote Technical Support Servicepac
D.The customer escalated the issue to the Duty Manager

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2.单项选择题A large customer location world-wide needs to remotely update UEFI Firmware on their systems. Which function of IBM System Director will help this customer？（）

A.Automation Manager
B.Update Manager
C.System Maintenance and Update Tool
D.Service and Support Manager

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3.单项选择题A customer is involved in an IBM critical situation （CritSit）. The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM？（）

A.The business partner was required to perform a TDA and failed to do so
B.The business partner recommended a nonworking configuration
C.The business partner did not support the customer correctly
D.The business partner failed to sell Remote Technical Support （RTS）

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4.单项选择题A retail customer has a database server that requires more than 64Gb memory and four or more processors sockets. Which of the following system x servers meets this requirements？（）

A.x3655
B.x3950 M2
C.x3755
D.x3650 M3

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5.单项选择题Customer purchased and x3650 M3 server and requires the ability to remotely power on and off the server. What if any additional hardware would the customer need to purchase to remotely power the server on and off？（）

A.Visual Media Key （VMK）
B.Integrated Management Module （IMM）
C.Remote Supervisor Adapter （RSA II）
D.Advanced Management Module （AMM）

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6.单项选择题A customer is experiencing problems with a rack mount server. The problem might be a failing memory module. Which of the following can be used to find the failing module without going to the physical server？（）

A.Light Path Diagnostics
B.Remote Presence
C.Integrated Management Module （IMM）
D.Advanced Management Module （AMM）

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7.单项选择题Customer requests a HX5 blade but his application may demand more than its 16 memory DIMMS. Software licensing is a big concern. Which of the following additions meets this requirement？ （）

A.Another HX5
B.MAX5
C.HS22V
D.x3850 X5

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8.单项选择题Which of the following is used in an IBM Blade Center to provide cooling？（）

A.Fans for each blade
B.Chilled Water
C.Blowers
D.Freon

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9.单项选择题A retail customer has just install an IBM option into their server， but the option is not working properly. Which the following should be checked to determine if the devices is supported in the server？（）

A.IBM ServerProven site
B.System x Reference Library （xRef）
C.COG Compatibility List
D.Hardware Compatibility List （HCL）

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10.单项选择题A prospective customer has a SCSI installed. The new project requires a large high performance storage and tape network . The customer does not appear to understand the terminology and options of the fiber channel components of the solution. Further discussion confirms that the customers only has cursory knowledge of fiber channel and is not currently prepared to for the installation. What steps should be taken to make sure customer is satisfied with the solution？ （）

A.Suggest a cloud network
B.Direct the customer to redbooks and white papers on FC technologies
C.Work with business partner to include Lab Service engagement to setup FC environment and perform knowledge transfer
D.Switch project to iSCSI

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