单项选择题A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take?()

A.Contact the IBM FTSS to replace the drive
B.Contact the IBM CSR or SSR to replace the drive
C.Order a replacement drive
D.Contact IBM Service


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2.单项选择题A customer wants to update their system with the lasted drivers. Which the following tool you suggest?()

A.Bootable Media Creator
B.Advanced Settings Utility
C.UpdateXpress System Pack Installer
D.ServerGuide Scripting Toolkit

3.单项选择题After putting together a configuration that meets customer’s requirements, a TDA is suggested. The customer is not familiar with the TDA process and asks why this should be done. This of the following is the benefit of TDA?()

A. A TDA are recommended only for high end hardware and very large or complex business opportunities
B. A TDA will ensure the solution and configuration are complete and technically sound and meet customer requirements
C. A TDA will guarantee that the hardware will work in customer’s environment at the volumes projected
D. A TDA brings an IBM technician onsite to properly inspect and installed hardware and related software

4.单项选择题A customer recently purchased an HS22 Blade to install into their existing BCH chassis. The customer installed the blade and it was not recognized. Which ofthe following is the first question for this customer?()

A.Did you add the redundant AMM?
B.What is the processor wattage?
C.Is the AMM firmware up to date?
D.Is the HS22V memory configuration optimized?

5.单项选择题IBM ToolsCenter Bootable Media Creator is used to create bootable media. Which of the following functions can be performed with this tool?()

A.Update Firmware, Update Drivers, Run Diagnostics Install Windows
B.Update Firmware, Update Drivers, Run Diagnostics Install Windows and Linux Operating systems
C.Update Firmware, Run Diagnostics, Install Windows
D.Update Firmware, Update Drivers. Install Windows

6.单项选择题A client is configuring an x3650 M3. Once the system is in production, they need to able to remotely view and make changes to the UEFI interface. Which of the following is the correct way to configure this?()

A.Configure the RSA with an IP address
B.Configure the BMC with an IP address
C.Configure the AMM with an IP address
D.Configure the IMM with an IP address

10.单项选择题Which IBM System Director task will give you the ability to update firmware and device drivers on System x servers?()

A. Remote Supervisor Adapter (RSA II)
B. Integrated Management Module (IMM)
C. Update Manager
D. Tivoli Provisioning Manager for OSDeployment (TPMfOSD)

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A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()

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